The National Health Insurance Authority (NHIA) has raised concerns and recommended that the Ministry of Health issue warnings to 81 health facilities nationwide for engaging in the unlawful practice of charging unauthorized fees under the health insurance scheme.
This action comes as a response to numerous complaints from the public, which prompted an investigation by the NHIA.
Subsequently, the Authority confirmed that these health facilities, including 37 public health facilities, 18 private facilities, and 26 Christian Health Association of Ghana (CHAG) facilities, were illegally imposing charges for various services such as medicines (including infusions), investigations, laboratory services, folders, hospital beds, and hospital services.
In a letter dated January 2, 2024, the NHIA formally requested the Ministry of Health to caution the implicated health facilities, emphasizing that such practices go against the law, specifically addressing “Forbidden Conduct” as outlined in the Master Provider Service Agreement signed with the Authority.
The letter also highlighted the need for these warnings to prevent the potential suspension of these health facilities from the health insurance scheme.