Delta Air Lines has announced that its SkyMiles® members onboard can now access fast, free Delta Sync Wi-Fi, in over 1,000 of its aircrafts.
The development is an unprecedented milestone in the airline’s journey to deliver a premium, connected and more personalised experience to every customer, on a delta flight.
Delta’s multi-year journey to achieve gate-to-gate seamless connectivity is the foundation for its industry-leading Delta Sync product, which is the engine behind a truly connected onboard experience.
Delta Sync
Whether through Delta Sync Wi-Fi, which unlocks members-only, offers exclusive content and travel inspiration in-flight, or Delta Sync seatback, which makes the seatback screen feel more like a home smart TV, Delta has redefined what it means to stay connected at 30,000 feet.
New partners like YouTube and Crunchyroll are now onboard, joining customer favourites like Paramount+.
Whether enjoying in the air or discovering exclusive offers you can take with you after the flight, these experiences powered by Delta Sync Wi-Fi make your journey with Delta even more entertaining, irrespective of the destination.
“Delta’s commitment to delivering connectivity for every customer has been game-changing, both for our customers and for the industry at large,” the Senior Vice President Ranjan Goswami said.
Customer experience
“We are turning our planes into platforms, where customers can stay entertained, connected and informed from takeoff to landing.
“Delta Sync is the enabler that makes these personalised experiences and exclusive offers possible,” he said.
Mr Goswami explained that even better, Delta Sync was built to evolve with new features and experiences across more aircraft. Here’s what customers can look forward to in the coming months.
Kids map
He said in the coming months, Delta would be introducing Kids Map, a vibrant, interactive adventure, now being rolled out to select Delta Sync seatback screens.
“Just in time for holiday family travel, Kids Map transforms the inflight journey into a world of discovery, where clients, especially the young travelers could explore continents, landmarks and nature through colorful illustrations, playful games and engaging quizzes.
“Get ready for a gamified, award-winning experience that makes flying with Delta even more magical for families,” Mr Goswami said.
Destination stories
He said beginning early 2026, the new, “Destination Stories” featured debuts on select flights, transforming the seatback screen into a story-led travel guide.
Book local activities, discover exclusive offers and dive deep into your destination — right from your seat. Destination Stories lets you explore must-see attractions, hidden gems and exclusive offers, helping you prepare for your journey at 30,000 feet.
“Delta Sync seatback is expanding to the Boeing 737-900 fleet — a breakthrough innovation that unlocks the personalised seatback experience on legacy hardware.
“Limited rollout will begin early next year, bringing smart, at-home-like experiences to more customers at 30,000 feet. Delta Sync seatback is now available on more than 300 aircraft and six different fleet types, representing a total 45 per cent of IFE enplanements,” Mr Goswami said.
Additionally, he said Delta Sync seatback was currently rolling out across its Boeing 737-800 fleet, and beginning next year, “it comes onboard the 767-300 and A350-900 — bringing the experience to widebody planes for the first time.”
What’s on the menu?
Customers seated in domestic Delta One and Delta First can now explore interactive food and beverage on their seatback screens, making in-flight dining easier and more personalized than ever.
“See menus by route and time of day, and dive deep into rich product descriptions to ensure your selection matches your dietary needs. Look for expansion of this experience to more routes and more seat products in 2026,” Mr Goswami added.
One aircraft at a time
This milestone is not just about numbers ― it’s about setting a new standard for connectivity in aviation, by delivering fast, free Wi-Fi at scale, Delta has written a new playbook for the onboard experience.
“Delivering on this vision meant rethinking what was possible in-flight. “Now, thanks to the innovation and perseverance of Delta people, we’ve built a platform that meets today’s expectations and anticipates tomorrow’s,” the Managing Director, In-fight Entertainment and connectivity Glenn Latta.
Source:
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