Leading mobile telecommunications company, MTN Ghana, has presented a cheque and items worth GH¢200,000 to the National Chief Imam in support of his continuous activities.
The donation was made during a visit to the Chief Imam which is an annual engagement and the company’s efforts to strengthen its relationship with the Imam and to support them during the festive period.
The Chief Digital Officer of MTeN Ghana, Ibrahim Misto, who led the delegation, said the gesture was to appreciate the continuous support and guidance of the Muslim community and its leadership.
He added that MTN would remain available throughout the holidays to provide customer support, education and awareness, particularly on mobile money services.
The items donated included a GH¢30,000 cheque, bags of rice, cooking oil, milk, Milo, sugar, tea bags, drinks, water and a sheep.
Mr Misto said the company would deploy teams at selected vantage points during the Eid period to engage customers, resolve service challenges and educate the public on mobile money fraud.
He explained that the initiative was aimed at ensuring customers enjoyed a safe and seamless festive season without falling victim to fraudulent activities.
He further indicated that MTN would roll out similar initiatives during other key periods, such as the Hajj season, with promotions and tailored packages for customers.
Mr Misto said the company remained grateful to the Muslim community for its loyalty and support over the years.
The National Chief Imam, Sheikh Usmanu Nuhu Sharubutu, expressed appreciation to MTN Ghana for the gesture and offered prayers for the company.
He said the visit had come at a significant time, as Muslims were in the last 10 days of Ramadan.
“Whatever you have asked for, may Allah grant it for you. May Allah elevate you, increase you in His abundance and grant you strength to continue your work,” he said.
He also prayed for peace and harmony in the country, emphasising the importance of unity among different religious groups.
“Here in Ghana, Muslims and Christians are able to sit together and work in unity.
This is something we must continue to uphold,” he stated.
Mobile money fraud concerns
The Senior Commercial Manager of Mobile Money Limited, Abdul-Mageed Rufai, attributed most mobile money fraud cases to social engineering tactics rather than system breaches.
He explained that fraudsters often deceive customers into disclosing sensitive information such as PINs under the guise of promotions or erroneous transfers.
“To date, nobody can say money has vanished from their wallet without their involvement. Fraudsters rely on tricking customers,” he said.
He advised customers not to disclose their mobile money PINs, avoid engaging with suspicious callers and refrain from allowing others to conduct transactions on their behalf.
Mr Rufai added that MTN had introduced a shortcode, 419, for reporting fraud and was intensifying public education through its “Shine Your Eye” campaign across communities.
On the planned SIM re-registration exercise, Mr Rufai described the initiative as a step in the right direction to strengthen the system and curb fraud.
He expressed confidence that improved and innovative processes would be adopted to avoid the challenges experienced during the previous exercise, assuring customers of a more convenient experience.
Source:
www.graphic.com.gh