Woman Accuses I-Fitness of Unauthorized Deductions Despite Cancellation

A Nigerian woman has taken to social media to accuse I-Fitness gym of repeatedly withdrawing funds from her account months after she had cancelled her membership.

According to her, she officially terminated her gym subscription back in October last year. However, despite this cancellation, deductions of ₦73,800 reportedly continued for the following four months, amounting to a total loss of nearly ₦295,000.

The woman shared that she had confronted the gym over the issue. In response, she was allegedly offered three months of free gym access as compensation instead of a refund. But when she later visited the gym to make use of the promised service, she realized the facility was too far from her current residence, making it inconvenient to attend.

To her surprise, the deductions allegedly persisted, even though she neither used the gym nor reactivated her subscription. The ongoing withdrawals prompted her to publicly demand a refund and call out the company for failing to resolve the issue.

The incident has drawn attention online, with many social media users weighing in on subscription fraud, advising caution when linking payment cards to automatic billing systems. Some suggested contacting banks or regulatory bodies to halt unauthorized deductions and seek redress.

This case has reignited public scrutiny on the transparency and ethics of automated billing systems among service providers, especially in Nigeria’s fitness and wellness industry.

Source: NewsandVibes.com